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Eaa seminar

“Product Management and Development
for Insurance Companies”
4th – 6th June 2009 | Zagreb / Croatia
organised by the European Actuarial Academy in cooperation with the Croatian Society of

provisional programm

1. Introduction

Product management in the European Insurance Industry is one of the most important – if
not only – tools for insurance companies to develop and sustain winning strategies. All
national Markets are developing into highly competitive environments. Insurance companies
will need to have their development and management processes in place as time-to-market,
development costs and product-launch success are becoming more and more important as
indicators of their performance.
Product Development always has a ring of creative and innovative thinking. This being an
important part of the whole process Product Development is also hard work and –if not well
managed- an opportunity for making mistakes with possible huge strategic and financial
Since actuaries are highly involved, in leading and in participating roles, in product
management and - development and the related risk management issues, they have to be
thoroughly familiar with the latest concepts of product management and its implications.
2. Participants and Maximum

Actuaries working in Central and Eastern Europe are invited to attend the Seminar. A small
number of participants from other countries are also allowed to attend the seminar.
3. Purpose and Nature

The seminar is suited for actuaries or actuarial trainees that are directly or indirectly involved
in issues with regard to product development and product maintenance within insurance
companies. The aim of the seminar is to share views, transfer knowledge and to practice
about how product management and development for insurance companies is best
implemented and practised. And very important, having fun doing so.
The courses will deal with the underlying concepts of Product Management. Following short
introductions to issues related to product management, participants of the seminar will have
many opportunities to discuss and gain practical experience with product management
concepts. The lecturers have prepared workshops and case studies (including the use of
spreadsheets) that are derived from business issues that came across in their daily practice.
4. Lecturers

Fer van Heijzen

Willem Maubach

further information will follow

5. Language

The language of the Seminar will be English.
6. Provisional Programme
Wednesday, June 3, 2008
19.00 – 21.00
Welcome reception (drinks and snacks) and registration
Thursday, June 4, 2008
08.45 – 09.15
Introduction and welcome by the Chairman and representative of EAA Workshop Developing strong business cases (including Market research)
Friday, June 5, 2008
09.25 – 09.30
Product solutions (European, country specific)
Saturday, June 6, 2006
09.25 – 09.30
Concluding remarks and closing of the seminar by the Chairman 13.00 Lunch
7. Fees & Registration

Please register for the seminar as soon as possible because of the expected demand. We
recommend registration until 4th May 2009. If there are more persons interested in this
seminar than places available we will give priority to the registrations having been first to
arrive. Please send your registration as soon as possible by using our online registration
Your registration is binding. Cancellation is only possibly up to 4 weeks before the first day of
seminar. If you cancel at a later date, the full seminar fee is due. You may appoint someone
who takes your place, but must notify us in advance. EAA has the right to cancel the event if
the minimum number of participants is not reached.
Payment must be effected on receipt of invoice. Please always give your invoice number
when you effect payment. Bank charges must be borne by the participant. We will send you
an invoice, please allow a few days for handling.

Your early-bird registration fee is € 595 until 4th April 2009 the latest. After this date the
fee will be € 650.
8. Accommodation

The seminar will take place in the hotel ARCOTEL Allegra,
Branimirova 29,10000 Zagreb, Croatia ()
We have arranged special prices for accommodation:
A single room costs € 125 per night, including breakfast. Please
book your accommodation directly with the hotel and note the
hotel’s cancellation policy. The reference is “EAA seminar 4-6
June”, the number of rooms is limited.


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